No, we do not have a physical store. We cannot accept collections from our warehouse, which is not accessible to the public. We do offer free shipping though, and can ship with next-day delivery (UK ONLY) if something is urgent!
We can only price match in the following situations:. - If the other retailer is based in the UK. - The item that we are providing the quote for, should not be on SALE with the other retailer, no discounted items are price-matched. - We need to have
No. We do not sell spare parts but you can purchase or reorder the model (if in stock) from us instead.
You can try the steps below:1. Contact your card issuer/bank to see if they have more information about the error.2. Change a browser. For example, if using Chrome when getting the error, try to use Safari when purchasing. Certain aspects of browsers
To make changes to an order placed, you may send us an email to [email protected]. Please note that we cannot make changes once an order is shipped.
To unsubscribe, you can scroll down the email or newsletter and click on unsubscribe.
If you cannot find the item on our website it means that it may not be available at the moment, however, we recommend signing up for our newsletter since we announce all new items and offers by email.
Unfortunately, we do not buy second-hand items. We cannot provide a quote.
The order must've been checked out as "guest" or a different email address was used. Please let us know once this happens so we can see what we can do.
No, we do not offer custom models. We can only do a minimum of 1000 pcs and the lead time will be around 4-6 months.