Aircraft Model Store

<span data-identifyelement="211" data-sheets-userformat="{&quot;2&quot;:5117,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:1,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can use a different browser (Chrome, Firefox, Internet Explorer) or use a different device (phone, Laptop, PC).\nIf you&apos;re still having issues with the payments, we can assist in placing the order on our end and we&apos;ll send you a payment request through Paypal. \nOtherwise, you can call us at +44 (0) 161 818 7300 and our phone representative will assist.\n&quot;}">You can use a different browser (Chrome, Firefox, Internet Explorer) or a different device (phone, Laptop, PC).<span data-identifyelement="213" data-sheets-userformat="{&quot;2&quot;:5117,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:1,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can use a different browser (Chrome, Firefox, Internet Explorer) or use a different device (phone, Laptop, PC).\nIf you&apos;re still having issues with the payments, we can assist in placing the order on our end and we&apos;ll send you a payment request through Paypal. \nOtherwise, you can call us at +44 (0) 161 818 7300 and our phone representative will assist.\n&quot;}"> If you&apos;re still having issues with the payments, we can assist in placing the order on our end and we&apos;ll send you a payment request through Paypal.<span data-identifyelement="216" data-sheets-userformat="{&quot;2&quot;:5117,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:1,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can use a different browser (Chrome, Firefox, Internet Explorer) or use a different device (phone, Laptop, PC).\nIf you&apos;re still having issues with the payments, we can assist in placing the order on our end and we&apos;ll send you a payment request through Paypal. \nOtherwise, you can call us at +44 (0) 161 818 7300 and our phone representative will assist.\n&quot;}" dir="ltr">&#xA0; Otherwise, you can call us at +44 (0) 161 818 7300 and our phone representative will assist.

You can use a different browser (Chrome, Firefox, Internet Explorer) or a different device (phone, Laptop, PC). If you're still having issues with the payments, we can assist in placing the order on our end and we'll send you a payment request throug

My payment won’t go through or is having errors at checkout.

Payments & Refunds

What is the price for shipping?

Do you ship worldwide?

How long does delivery take?

What is the latest time for same-day dispatch?

Are you open due to Coronavirus - COVID-19

How will I track my order?

What do I do if I never received my order?

Which days do you ship?

How do you ship the models?

Are custom fees included on my order?

Can we split an order in 2 shipments?

Different shipping fees for these countries: France, Norway, and Switzerland

Shipping of Mats

Has my order been dispatched?

Shipping

Do you have a loyalty scheme?

How do I use / apply the AMS PLUS?

Redeeming / spending your points

How do I check my points?

Why are my AMS points not showing?

Can I combine coupon codes or gift cards?

Difference between AMS Membership & AMS Loyalty Programme

Can I combine AMS Points and AMS Membership discounts?

Loyalty

What material are the models made from?

What is the size / scale of the model?

How do I know if it's in stock?

Do you offer replacement wheels/tyres or model parts?

Do all models have a stand?

Do you offer model planes for young children?

AMS mat material and size

How do you pack the skin tags?

Do you have models with retractable or foldable landing gears?

Can we remove the stand on all Aeroclix models?

Do you offer wholesale/trade accounts?

Do we offer catalogues?

Products

What payment methods do you accept?

Do you take payment upfront?

Can I cancel my order?

How long do refunds take?

When is payment taken for pre-orders?

When receive a PayPal Invoice, what payment methods can I use?

Why is the code SX7E41FS1P9X not working on my order?

Do you allow refunds for a change of mind? If so, how long do customers have to contact you?

Do I need to pay VAT (tax) if delivery address is outside the UK (Includes EU countries)

My payment won’t go through or is having errors at checkout.Updated 10 months ago