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Shipping

What is the price for shipping?

Remember, we ship for FREE to the UK on orders over £125!. Our shipping prices vary based on the country and the value of your order. You may add items to your shopping cart, and then you can get a quote for the shipping. To see all shipping prices y

Do you ship worldwide?

Yes, we do! We'll ship to any country. We use Royal Mail (Postal Service) for parcels that are under 2kg. For heavier parcels or if you would like an expedited shipping option, we use UPS or DHL. All shipping prices can be found HERE.

How long does delivery take?

Provided a model is in stock it will take the following length of time. UK. Royal Mail 48 Tracked & Signed - 2 days with delivery Monday - Saturday. DPD Next Day - 1 working day with delivery Monday - Friday. EuropeDHL - varies on the country from 2-

What is the latest time for same-day dispatch?

We dispatch orders the same day placed before 2 pm - although in some cases later we cannot guarantee it. The items must all be in stock for same-day dispatch.

Are you open due to Coronavirus - COVID-19

Yes, we are shipping Monday to Friday as usual, with no significant delays on our end. Domestic shipments are not impacted. Royal Mail is experiencing delays in international shipments due to the lack of flights/shipments out of the UK. You can track

How will I track my order?

Once your order is shipped, you will receive the tracking number via email. If you did not receive any tracking number you may contact us at [email protected]. When your order dispatches you will receive an automated dispatch email with

What do I do if I never received my order?

Please send us an email at [email protected]. We will contact the courier and provide you with an update once available.

Which days do you ship?

When the item is in stock, we despatch orders the same day placed before 2 pm (weekdays Mon-Fri) and the item can be delivered the next day - although in some cases later, we cannot guarantee it.

How do you ship the models?

We send all models in a cardboard box very securely padded to ensure that the models arrive safely and are not damaged.

Are custom fees included on my order?

Import duties are not included in the order total. This will be processed by the courier once it reaches customs. For DHL:. The goods are sent DAP so the customer is likely being asked to pay the import duties by DHL. Standard practice from many coun

Can we split an order in 2 shipments?

We can split the order into 2 shipments. However, there are several criteria that the order must meet. This is not to be done for all orders. If the order is going internationally (outside of the UK) - then we cannot split the order, unless the custo

Different shipping fees for these countries: France, Norway, and Switzerland

There are a few reasons why France, Norway, and Switzerland have different shipping fees.

Shipping of Mats

For shipments outside the UK only, this product must be purchased separately from all other items, if you need 2 mats or more, please purchase these separately. We cannot combine shipping for mats at this moment. Mats are all still lying flat in our

Has my order been dispatched?

When your order dispatches you will receive an automated dispatch email with the tracking number at the bottom. You can also find your tracking number by logging into your account. If you did not receive this email yet, then the dispatch might be in